BLDC PUMP Co., Ltd. (“we,” “our,” or “us”) respects your privacy. This policy explains what information we collect when you visit bldcpump.com, send an inquiry, or otherwise interact with us, and how that information is used.

1. Who We Are

BLDC PUMP Co., Ltd. is a brushless DC water pump manufacturer based in Tantou Industrial Park, Bao’an, Shenzhen, Guangdong, China. The contact email for privacy matters is [email protected].

2. Information We Collect

Information you provide

  • Inquiry / quote forms — name, email, company, phone, country, and the message you send.
  • Email correspondence — anything you choose to share when emailing our sales or technical team.

Information collected automatically

  • IP address, browser, device, and pages visited (via server logs and Google Analytics 4).
  • Cookies set by Google Tag Manager, Google Analytics, and similar standard web analytics tools.

3. How We Use Your Information

  • To respond to inquiries and quotes.
  • To provide technical support and OEM/ODM project communication.
  • To improve our website and product information based on aggregate usage patterns.
  • If you opted in: to send occasional updates about new pump models, technical resources, or industry news.

4. How We Share Your Information

We do not sell your data. We share it only with parties needed to fulfill your request, namely:

  • Shipping and customs partners (for B2B order fulfillment).
  • Payment processors (for invoiced orders).
  • Service providers that host the website or send transactional email on our behalf, under written confidentiality.
  • Government authorities when legally required.

5. Cookies & Analytics

We use Google Analytics 4 to understand how visitors find and use the site. You can opt out by installing the Google Analytics opt-out browser add-on or clearing cookies in your browser settings.

6. Data Retention

Inquiry records are retained as long as needed for the business relationship plus seven years for accounting and warranty obligations, then deleted. Analytics data is retained per Google’s default GA4 settings.

7. Your Rights

If you are in the EU/EEA (GDPR), the UK, or California (CCPA), you have the right to access, correct, delete, or port the personal data we hold about you, and to object to certain processing. Email [email protected] with the subject “Privacy Request” and we will respond within 30 days.

8. Children

This site is intended for engineering and procurement professionals. We do not knowingly collect data from anyone under 16.

9. Security

The site is served over HTTPS in production. Database access is restricted to authorized staff. We follow reasonable industry practice but cannot guarantee absolute security on the internet.

10. International Transfers

Our servers are located in mainland China and may transfer data to other jurisdictions to operate the site or fulfill orders. By using the site, you consent to such transfers.

11. Updates to This Policy

We may update this policy periodically. The “Last updated” date at the top reflects the latest revision. Material changes will be highlighted on this page for at least 30 days.

12. Contact

Questions about this privacy policy? Email [email protected] or write to:

BLDC PUMP Co., Ltd.
Tantou Industrial Park, Bao’an
Shenzhen, Guangdong 518105
China